Lubbock Emergency Communication District


Welcome to the Lubbock Emergency Communication District's Web site. This site has been designed to provide information about Enhanced 9-1-1 service, the District, its staff and role as the 9-1-1 administrative agency for Lubbock County and the City of Plainview.

Mission Statement

"The mission of the Lubbock Emergency Communication District is to provide the best possible, trouble free network for the citizens we serve to access emergency services by dialing 9‑1‑1; to provide the best tools (equipment and information) to each service provider agency that will enhance their ability to provide public safety services; and to educate the public on the effective and appropriate use of the 9‑1‑1 network."

Attention MagicJack Customers...

If you are a magicJack customer, there may be some confusion about the remittance of your 9‑1‑1 service fees. Many customers have been contacted concerning this issue via email or letter. If you have questions, please visit our information page on this topic.

Information on Service Fee Rates

Effective January 1, 2015, the District is changing its 9-1-1 service fee rates. If you are a communication provider doing business within the District's jurisdiction, please visit our CLEC information page using the link below. There you will find our current service fee rate information, as well as other pertinent documents.

Visit the CLEC information page »